We value the trust you place in yau.co.in. Please read this Privacy Policy, which tells you what information we collect from users of www.yau.co.in, how we use that information, and with whom we may share it. Unless defined in this Privacy Policy Conduct, terms capitalized but not defined herein are defined in the Terms & Conditions. In this Privacy Policy yau.co.in is referred to as “we,” “us,” or “our” and you the end user are referred to as “you“, “your” or “user”.

How Personal Information Is Collected and Updated

We may collect information that personally identifies you when you register, when you participate in reviews and other features or when you otherwise communicate with us.

Types of Personal Information Collected

  • We may collect the following types of information at the yau.co.in:
  1. When you register at any of the yau.co.in, we may request the following personal information:

(i) Your name and email address 

  • When you search anything on the website, your keywords will be collected in a protected location for improving our search results.

How Information Is Used and Shared

Communications: We may send you communications about updates, and new services from time to time. If you do not want to receive these communications you can opt out by sending an email to yaualways@gmail.com

Processing Payments: For credit card purchasers, we redirect to the relevant financial institution for online transaction and billing information. 

Legal Requirements: yau.co.in reserves the right to disclose your personal information as necessary to:

(1) Comply with the law or comply with legal process served on yau.co.in.

(2) Protect and defend the rights or property of yau.co.in

(3) Protect the personal safety of other yau.co.in users or the public

(4) To ensure compliance with our Terms & Conditions. yau.co.in co-operates with law enforcement and other third parties to enforce laws, intellectual property, and other rights, and we reserve the right to report any information related to suspicion of illegal activity to law enforcement for prosecution.

Third Parties

Except as described in this Privacy Policy, we will not disclose your personal information to third parties. yau.co.in may, however, use for its own purposes, aggregate information that does not identify you personally, or share aggregate information about our users with advertisers, business partners, sponsors, and other third parties.

Business Transfers

Information about yau.co.in users, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of the business assets of yau.co.in.

Non-personal User Information

An IP address is a number that is automatically assigned to your computer whenever you’re surfing the Internet. When you request pages from yau.co.in , our servers log your computer’s IP address. yau.co.in collects these IP addresses for the sole purpose of identifying our users’ service providers (whether yahoo, hotmail, Gmail etc.) so we can better develop our offerings at the yau.co.in. We do not automatically link IP addresses to anything personally identifiable, however we can and will use IP addresses to identify users when we feel it is necessary to:

(1) Comply with the law or comply with legal process served on yau.co.in

(2) Protect and defend the rights or property of yau.co.in

(3) Protect the personal safety of other yau.co.in users or the public

(4) To ensure compliance with our Terms & Conditions.


A cookie is a small packet of information that we place on your computer’s hard drive whenever you visit the yau.co.in . For each user, our web server automatically recognizes the following: 

  • The host origin of the request (e.g., your IP address)
  • The referrer (e.g., where you came from if you arrived at our site via a link)
  • The requested document (e.g., the page being viewed)
  • your browser type (e.g., Internet Explorer 6.0)
  • platform information (e.g., Windows 2000, Windows XP, MAC OS 10)
  • session data (e.g., whether login was successful) 

U yau.co.in uses cookies for a variety of reasons, including without limitation the following: 

  • For session variables, to facilitate your navigation of content on the yau.co.in.
  • To determine if cookies are enabled in your browser so that we may ensure that our yau.co.in run on your computer.
  • To authenticate your access to content on the yau.co.in. 

We do not store in cookies any passwords or credit card information, any information that personally identifies you.

Compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

1. We provide you the opportunity to expressly signify your consent to the terms of our Privacy Policy through an opt in mechanism. You can also withdraw your consent earlier provided at any time subsequently by providing us written intimation of your intent to do so.

2. We collect your information for a lawful purpose connected with the successful conduct of our business for which such collection of information is necessary.

3. We do not retain your information for longer than is required for the purposes for which we collected the information.

4. We use collected information for the purpose for which it was collected and for nothing else.

5. If you have provided us information that is inaccurate or incomplete and want the same to be corrected or updated, please let us know in writing and we shall do the needful to the extent the same is feasible.

6. Your information is secure with us as we have robust security practices and standards at par with industry standards.

For redressal of your grievances, please find particulars of the Grievance Officer at yaualways@gmail.com

Steps You Can Take to Protect Your Privacy

Links to Other Websites: You should be aware that when you are on any yau.co.in website, you could be directed to other websites hosted by third parties. We do not endorse those websites. For example, if you “click” a link to a third party site we have listed on one of the pages on the yau.co.in , the “click” takes you off the applicable yau.co.in. yau.co.in is not responsible for the content or information collection practices of these websites. Please note that these websites may have privacy policies that differ from this Privacy Policy. We encourage you to review and understand their privacy practices before providing them with information. 

What You Disclose: Please take appropriate precautions not to reveal your personal information while interacting with other users on yau.co.in. Please keep in mind that whenever you give out personal information online – for example, via yau.co.in review feature – that information can be viewed and used by people that you do not know, including but not limited to other users who access at the yau.co.in. 

Passwords:Your access to your account is password-protected and only you are authorized to access it and view the information relevant to the account. You agree not to share your passwords with anyone. You are responsible for maintaining the secrecy of your passwords. You agree to sign off from the yau.co.in and close your Internet browser window when you have finished accessing and using any website.

No Guarantee of Security. No data transmission over the Internet is guaranteed to be secure. yau.co.in does not ensure or warrant the security of any personal or other information you transmit to us including without limitation via the yau.co.in .

Miscellaneous Privacy Issues

Children: Minors under the age of 18 may not use the website. We do not collect or maintain information from anyone known to be under the age of 18, and no part of the website is designed to attract anyone under the age of 18. yau.co.in does not sell products for purchase by children. In certain instances, we sell children’s products for purchase by adults. If you are under 18, you may use yau.co.in only with the involvement of a parent or guardian.

Public Areas:We may provide areas on our website where you can publicly post information about yourself, can communicate with others, or can review products and submit media content. This information may be accessible by other consumers or companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others. For example, if you post your email address along with a product review, you may receive unsolicited messages. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information.

Contact Information

If you have questions or concerns regarding this Privacy Policy; please contact our support at yaualways@gmail.com

Return policy

How do I return?

  • Enter your order number (without the #) and phone number (without the 0 or +91) in the fields above and click Start
  • Follow the instructions and select the items you want to return, please ensure to attach a photo/video of the received item clearly showing the damaged or concerned area. 
  • Please allow us 2-3 working days to look into your request
  • You will get a confirmation text message with the shipping guidelines once the return request is approved
  • Refunds once initiated will take 8-10 workings days to reflect in your account, once received at our warehouse. 
  • If a wrong or damaged product is sent back to us by the customer, YAU will not accept the return / exchange or send you the wrong product back. 

What items are returnable?

You can return your items within 7 days of receipt of your shipment.

  • All items except face mask, free gifts & promotional items are returnable and exchangeable.
  • All items must be returned in their original condition with our box/packaging/ tags/ labels as delivered to you, if a package is received without any of the above no refund will be initiated.
  • All returns and exchanges initiated because of any reason other than damaged/wrong products shipped by us, will have to be returned and shipped by you or you can pay a Rs 150 for us to arrange a pick up and delivery, YAU will not bare the return charges.  

*Please note:

Face masks, Free gifts & promotional items are not returnable and exchangeable!

Items purchased under discount are not eligible for return or exchange. All sales are final.

Are there any charges for return and exchange?

  •  Not if it’s our fault, otherwise Rs. 150 will be charged.
  • You can ship the return or exchange product via your own courier if it is cheaper and you there will be no charges applicable.

How to pay Rs.150 for Returns ?

  • The amount will be debited from the refund amount.

How to pay Rs.150 for Exchange?

  • Our team will share Rs.150 Link payment link within 24 hours of exchange registered, you need to pay it through the link.
  • The link will get expire in 2 days time. 

*Please note: The amount paid for exchange will not be refunded after the reverse pickup is booked.

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • All items must be returned in their original condition with our box/packaging/ tags/ labels as delivered to you, if a package is received without any of the above no refund will be initiated.
  • We do not accept a returned item that’s worn, damaged, washed or altered in any way
  • We may reject the return request if the items are not returned according to the policy mentioned
  • Once we receive the return and you are approved, then your refund will be processed, and a credit will automatically be applied as per the original forms of payment, within 7 working days.